Cancellation Policy:
Once a service has been purchased, it cannot be cancelled or refunded under any circumstances. This includes, but is not limited to:

• Change of mind
• Dissatisfaction with the service
• Failure to utilize the service for any reason
• Any other circumstances not explicitly stated herein

Refund Policy:
We do not offer refunds for any services rendered. All sales are final.

Exceptions:
In rare cases where there are extenuating circumstances beyond the control of the client, and solely at our discretion, we may consider providing a credit or alternative solution. However, this will be evaluated on a case-by-case basis and does not guarantee a refund or cancellation of services.

Contact Us:
If you have any questions or concerns regarding our cancellation and refund policy, please feel free to contact us at developerdkinfo@gmail.com.

Changes to this Policy:
We reserve the right to amend or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying clients via email or other communication channels.
By engaging with our services, you acknowledge and agree to the terms outlined in this policy.

A chargeback shall mean a transaction that is uncollectible and returned to service provider Devkant Infotech Solutions (hereby also referred as Dk infotech )by user / payee or acquiring bank for a refund to the concerned payer / user due to any of the following reasons:

(a) Any payment which the user / payer refuses to honour or demands a refund of because the products purchased or the delivery thereof, was not as promised or was defective, deficient, incomplete and / or unsatisfactory for any reason whatsoever, or that payment for the same has already been made.

(b) Any payments by a user / payer using the services, which is returned by the acquiring bank for any reason whatsoever.

(c) Any charge / debit arising out of any alleged hacking breach of security or encryption that may be utilized by service provider / Dk infotech / payee from time to time.

(d) Any transaction that is unsuccessful.

As a result of the rapid nature of movements of funds, once a payment has been initiated through the services, it may not be possible to retract the same using the services. If user wishes to attempt to chargeback/ retract a payment, he must notify his bank and Dk Infotech immediately and provide all required information. Dk infotech cannot however guarantee that the payment will be retracted. It may be possible to charged back / retract a payment in case of a payment by debit / credit card, if the instruction is given to user’s bank and Dk infotech within the prescribed time. However it would not be possible to do so in case of any other mode of payment.

In the event of a chargeback situation arising in case of any products purchased by a user or payer, for which payment has not yet been made to the payee or user by service provider, the user or payer shall be advised by Dk infotech to resolve the issue with the payee or user or service provider within 45 days and DK Infotech shall then settle the payment in accordance with the solution agreed upon by the parties.

In such event, if the payee and the payer are unable to arrive at a satisfactory resolution of the problem within a period of 45 days, Dk infotech / service provider shall be entitled to make a direct credit to the disputing payer’s account for the disputed amount. Such a debit to the payee’s account and the direct credit to the disputing payer’s account shall not be disputed by the payee in any manner whatsoever. In the event of the payee and the payer arriving at a settlement within the said 45 day period, Dk infotech / service provider shall deal with the said monies in accordance with the terms of the settlement arrived at.

In the event of a chargeback situation arising in case of any products purchased by a user / payer, for which payment has been made to the payee / user / service provider, the user/ payer shall be advised to resolve the issue with the payee / user / service provider within 45 days and shall then settle the payment in accordance with the solution agreed upon by the parties.

Dk infotech shall not be responsible to make payments in respect of any chargeback unless it has received the requisite amounts from the concerned acquiring bank / service provider / payee / user. In the event of the receipt by Dk infotech of an amount of a chargeback from the acquiring bank / service provider, Dk infotech shall pass on to user / payer such amount received by them within 7 days.

In the event that the parties have agreed that user / payer is entitled to chargeback any transaction, Dk infotech may at its discretion, give effect to such chargeback entitlement in any one or more of the following methods:

(a) Deduction of the relevant amount or any part thereof from any amounts to the payee.

(b) Billing the concerned party for the relevant amount or any part thereof.